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At vx6hd, we are direct about how your information is handled — what we collect, how we use it, and what choices you have. Access to this platform depends on your local law and eligible regions, and this policy applies to all account activity conducted through vx6hd.
When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you choose to link, whether that is bKash, Rocket, or Bank Transfer. We also collect session data automatically: device type, browser, pages visited, and interaction timestamps. This helps us keep the account environment consistent across your sessions. We do not sell your personal data to third parties. Information shared with payment processors such as bKash or Rocket is limited to what those services need to complete a transaction you have initiated. We retain account records for as long as your account remains active and for a period after closure as required by the applicable policies governing our operations. If you use a mobile browser to access vx6hd, the same data practices apply — there is no separate mobile privacy tier. Cookies and similar tracking tools are used to maintain your session state and to understand how different sections of the site are browsed. You can adjust cookie preferences through your browser settings at any time. Eligibility to use this platform depends on your local law and the regions where access is permitted.
This policy covers all data collected through vx6hd and the account services we operate directly. Understanding the boundaries helps you know exactly what we are responsible for and what falls outside our control.
Any information you enter when creating or updating your vx6hd account — login credentials, contact details and communication preferences — falls fully within this policy. We control how that data is stored and who can access it internally.
When you initiate a deposit or withdrawal through bKash, Rocket or Bank Transfer, we pass only the minimum required data to the payment provider. Their own privacy terms govern what they do with transaction records on their side.
Game content delivered through studios such as Pragmatic Play, PG Soft or Habanero runs within our lobby but may involve their own session data collection. We do not control how those studios handle data inside their game environments.
Links to external sites, social channels or partner pages are outside the scope of this policy. Once you leave vx6hd, the privacy practices of that destination apply. We are not responsible for external data handling.
You have practical choices available to you at any point. Reviewing the data we hold on your account starts in the account settings area — the profile section shows what contact and verification details are stored. If something looks incorrect, you can update most fields directly from that same screen; for changes that cannot be made self-service, contact our support team through the channel shown on the site. Want to know what transaction records we hold linked to your bKash or Rocket payments? Raise a data query through our support route and we will confirm what is retained and why. You also have the option to request account closure. Closing your account does not erase records immediately — we retain what policy and applicable local requirements oblige us to keep, but active marketing contact stops. Any question about how this policy is applied to your specific account can be directed to support; we do not require you to cite a legal article to ask a question about your own data.
Open the account settings page to see what personal and contact information is currently stored against your profile. Most details are visible without contacting support.
Editable fields can be updated directly in the profile section. For verified identity fields that cannot be self-edited, reach out through the published support route and we will walk through the correction process.
If you want to know specifically what data we hold related to your bKash or Rocket transactions, or what is stored in your account history, contact us through the support path on the site.
You can ask for your account to be closed at any time. Submit the request through support. We will confirm which records are retained after closure and for how long, as required by our applicable obligations.
If you have a question specifically about how your data is handled, or you want to act on a right described in this policy, use the contact routes published on vx6hd. We do not accept privacy requests through unofficial channels — always use the routes listed below so your query reaches the right team.
Open the chat widget on vx6hd while signed in to your account. Privacy questions submitted through live chat are routed to the team that handles account and data queries.
Send your privacy or data question to the support email address listed in the Contact section of the site. Include your registered account details so we can locate your records without delay.
The Help section within your signed-in account area covers common data and privacy queries. If the published answer does not resolve your question, it directs you to the correct escalation path.
Our approach to your data is structured around what we actually need to run the account correctly, nothing more. Retention periods, cookie categories and access controls are reviewed as part of our ongoing platform operations.
We use session cookies to keep you signed in and analytical cookies to understand which parts of the lobby are used most. You can disable non-essential cookies from your browser settings without losing account access. Preference changes take effect immediately.
Access to your stored account data internally is restricted to staff who need it to operate support or compliance functions. We do not give general internal access to personal account records, and no third party receives your data for advertising purposes.
Active account records are held while your account is open. After closure, we retain only what our applicable obligations require — typically transaction records and identity verification data. You can ask support what specifically is kept after your account closes.
When this policy changes in a material way, we post a notice on the site and update the date shown at the top of this page. Continuing to use vx6hd after a published update means you have seen the revised terms. Contact support if you have questions about a specific change.
These are the questions we get most often about how this policy works on your account. If your question is not here, contact us through the support routes listed on the site.
We collect the details you enter during account registration — name, email address and contact information — plus session and device data generated automatically when you browse the site. Payment method details linked to bKash, Rocket or Bank Transfer are handled through those providers' own systems, not stored in raw form by us.
We do not sell your data. We share limited information with payment processors like bKash or Rocket only to complete transactions you have started. Game studios in the lobby may collect session data within their own environments, which is governed by their own policies rather than ours.
Sign in to your account and open the profile or account settings section. Most stored personal details are visible there. For a fuller data summary, contact us through the live chat or email support route shown on the site, and we will confirm what records we hold.
Most contact and preference fields can be edited directly in your account settings. Verified identity fields — those confirmed during account opening — require a support request to change. Use the published support email or live chat to submit a correction and we will guide you through what is needed.
We stop active marketing contact as soon as your account closes. Transaction and identity records are retained for the period required by our applicable obligations. If you want to know what specifically is kept in your case, ask support when you submit your closure request and we will confirm.
Yes. Whether you open vx6hd on a desktop or mobile browser, the same data practices apply. There is no separate mobile policy. Cookie controls work through your mobile browser settings the same way they do on desktop. Access remains subject to your local law and eligible regions.